Terms & Conditions
Welcome to RAI. By accessing or using our website (byraijewellery.com) and placing an order, you agree to the following Terms & Conditions.
1. Products
We strive to ensure all product descriptions, images, and pricing are accurate. Due to differences in screen settings, product colors may vary slightly from what appears on your device.
2. Pricing
All prices are displayed in Kuwaiti Dinar (KWD) unless otherwise stated.
RAI reserves the right to update prices, promotions, or product availability at any time without prior notice.
3. Orders
Once your order has been placed, you will receive an order confirmation by email.
RAI reserves the right to cancel or refuse any order if fraud, unauthorized activity, or pricing errors are suspected.
4. Payments
Payments are processed securely through our trusted payment providers.
We do not store your payment card details.
5. Shipping
Shipping times are estimates and may vary depending on your location and courier delays.
Customers are responsible for providing accurate shipping information.
6. Returns & Refunds
Please refer to our Return & Refund Policy for complete details regarding returns, exchanges, and refunds.
7. Product Care
To help preserve the beauty of your jewelry:
- Avoid contact with water, perfumes, lotions, and chemicals.
- Store jewelry in a dry place when not in use.
- Handle pieces with care to maintain their finish.
8. Intellectual Property
All content on this website, including photographs, logos, branding, text, and designs, is the property of RAI and may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
RAI shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Changes to These Terms
RAI reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through instagram direct messages.